About this session

Effective communication forms the basis of successful relationships but this involves more than speaking or listening well. To communicate effectively you must adapt in response to particular people and situations and this requires a willingness to develop your self-awareness and people skills over time.

This workshop will address the skills needed to communicate with confidence and improve your workplace relationships through an increased understanding of yourself and others.

Learning outcomes

Following the program participants will be able to:

• Understand communication styles and how you can adapt to work more effectively with others
• Identify and remove barriers to effective communication
• Manage your non-verbal signals to enhance your communication
• Practice key techniques that will help you listen more effectively

*Learning outcomes derived from Improving Workplace Relationships – Full Day Program