About the role:

UCSA is looking for a passionate and strategic individual to lead a comprehensive review of their Advocacy, Welfare, and Wellbeing services. This role also supports the delivery of key welfare initiatives that directly impact student lives.

Key Responsibilities:

• Conduct a full review of UCSA’s Advocacy, Welfare, and Wellbeing services.
• Benchmark service delivery against other NZ and Australian universities.
• Support welfare initiatives including food support, hardship grants, and wellbeing events.
• Track and report on student issues and service trends.
• Collaborate with internal teams and provide feedback to UC on student-related policies.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Public Policy, Community Development, or a related field.
• Postgraduate qualifications or certifications in wellbeing, project management, or mental health are a plus.

Experience:

• 3–5 years in student services, advocacy, or welfare roles.
• Proven experience in service evaluation and reporting.
• Familiarity with NZ and Australian tertiary education systems.
• Strong stakeholder engagement and event coordination skills.

Skills & Attributes:

• Analytical and research driven.
• Empathetic and culturally competent.
• Excellent communicator and team collaborator.
• Organized, proactive, and solutions focused.

About University of Canterbury Students’ Association:

The University of Canterbury Students’ Association (UCSA) is a not-for-profit organisation dedicated to supporting students since 1894. Governed by elected student representatives and guided by an Advisory Board, they employ up to 300 staff to deliver a wide range of services that enhance the student experience.