Arc @ UNSW is a public company, limited by guarantee, governed by a Board of Directors. Arc is a voluntary student membership organisation that provides recreational, cultural, representational and retail services to the students of the University of New South Wales (UNSW). The organisation operates commercial businesses to maintain financial viability and to provide student services and programs for members.

Arc @ UNSW directly employs approximately 70 staff on a permanent basis and approximately 200 casual employees. The organisation also utilises the time and resources of a large number of student volunteers to administer programs and events. Sub-brands managed by Arc include Arc Clubs, Arc Volunteering, Arc Sport, Arc Wellness, Arc Creative, Roundhouse, Home Ground and The Grad Shop.

KEY TASKS AND ACCOUNTABILITIES

• Develop new business and grow existing client relationships.
• Identify, negotiate, and secure Purposeful Partnerships that enhance the student experience, such as pro-bono services, student development opportunities, or in-kind contributions.
• Meet and exceed revenue goals.
• Deliver against set KPI’s including client growth, new business development, and the establishment of value-adding Purposeful Partnerships.
• Weekly, monthly and annual reporting on budgets and partnership outcomes.
• Working pro-actively and effectively in a team and liaising with internal departments as well as external parties.
• Undertake other tasks and duties as directed by the Manager.
• Comply with Arc WHS & Injury Management policy and procedures to actively participate in the achievement of a safe working culture.

Arc’s KEY COMPETENCIES

• Adaptability: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Building Trust: Interacting with others in a way that gives them confidence in one’s intentions and those of the organisation.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Contributing to Team Success: Actively participate as a member of a team to move the team toward the completion of goals.
• Customer & Student Focus: Making customers’ and students’ needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
• Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being pro-active.
• Managing Work (includes Time Management): Effectively manage one’s time and resources to ensure that work is completed efficiently.
• Planning & Organising: Establishing courses of action for self and others, to ensure that work is completed efficiently.
• Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Safety Awareness: Be aware of conditions that affect employee safety.
• Student focus and understanding: Have an understanding of University student’s needs and an ability to effectively incorporate these to enable and achieve student enrichment.
• Student focus and facilitation: Understand the need to focus on student needs through one’s actions and duties.
• Tenacity: Staying with a position or plan of action until the desired objective is obtained or is no longer reasonably attainable.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed; maintaining the highest levels of integrity and confidentiality at all times.