Federation University
About the role
The Scholarships and Grants office provides a central point of accurate information for prospective and current students on Scholarships at the University. You will be responsible for the administration of a variety of welfare and merit-based Scholarships and Grants offered by the University.
You will:
- provide a comprehensive service to students and staff relating to the scholarships and grants administrative processes and procedures;
- administer the collection and entry of student records into the student information management system to meet University and Department of Education and Research Services requirements;
- perform tasks relating to the payment of scholarships and grants, including eligibility checks, and provide accurate and timely reports; and
- monitor and update the Scholarship Management System to ensure scholarship applications are managed efficiently and accurately.
About you
You will have demonstrated interpersonal and communication skills, including the ability to liaise with a diverse range of people and organisations. In addition, you will possess experience and understanding of the administrative requirements for scholarships or student-related support activities within a tertiary environment.
You will possess demonstrated:
- customer service skills, including the ability to deal sensitively with students who may be distressed or dissatisfied;
- ability to effectively present information on services to diverse audiences;
- administrative project experience in reviewing current processes and procedures with a view to providing advice and recommendations for improved service delivery; and
- ability to exercise initiative and complex problem-solving skills.
To apply for this job please visit www.seek.com.au.



