SESSION OVERVIEW
Increased service demands had the UQ SAS team near breaking point. Burnout was real and culture was struggling. Since then we’ve increased student reach, reduced peak-time staff workload, and increased staff wellbeing. Here’s what we’ve done so far and where we’re headed next.
PRESENTER
Jimi Bursaw is Manager of Student Advocacy and Support at the University of Queensland Union. Jimi began his career as a student leader in Canada and went on to manage and lecture on inclusive education and arts-based education in the US before returning to Canada to focus on student leadership and broader student success. Arriving in Australia 15 years ago, Jimi has been lecturer, program architect, campus culture strategist, and advocate, centring his work on the themes of alternative and inclusive education in higher education and student belonging and success. Jimi is passionate about student development, music, camping and hiking, a wide variety of nerdstuff, and above all else his young family.