Student Experience Manager – Griffith University Gold Coast Student Guild
About The Role
The Student Experience Manager leads a team to successfully deliver services within the Student Guild’s Sport, Health and Wellbeing and Community and Culture departments. The position is responsible for ensuring that all services provided by the respective departments are effective, efficient and delivered within the parameters of the department’s budget. This leadership position will support each department coordinator in the development, implementation, monitoring and evaluation of the services within their respective departments.
Selection criteria
Essential:
1. A tertiary qualification in a related field.
2. Experience with service/program design, implementation, and evaluation.
3. Demonstrated work experience in managing employees.
4. Demonstrated work experience in preparing and monitor budgets, and associated reporting.
5. Excellent communication and interpersonal skills including highly developed oral and written/electronic communication skills.
6. Demonstrated ability to effectively communicate with a diverse range of individuals, including culturally and linguistically diverse backgrounds.
7. Demonstrated strong organisational skills, time management skills, a high level of attention to detail, and the ability to respond efficiently to competing demands.
Desirable:
1. Experience working within the Higher Education Sector
2. Demonstrated work experience in event planning and coordination.
3. Relevant experience with a member-based or not-for-profit organisation with an elected governance committee structure
4. Demonstrated competency in electronic media, including updating websites and working within a Microsoft Office environment.
About Griffith University Gold Coast Student Guild
The Griffith University Gold Coast (GUGC) Student Guild is an independent student association servicing all students currently enrolled at the Griffith University Gold Coast campus. The Guild works closely with Griffith University and other key stakeholders to support the diverse community of approximately 16,000 students.
The Guild has three divisions: Student Services, Business Services, and Commercial Services led by the General Manager reporting to a Board of elected student representatives. Under the direction of the Board, the Guild’s purpose is to provide students with positive, relevant, and valued services that support them to achieve success in all aspects of their student life.
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