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As the Head of Communication & Design, you will provide expert communications, marketing and design advice and support to UMSU staff and student representative departments.  Acting as a key point of contact within UMSU, this position is responsible for leading and supporting UMSU staff and student representatives in the development and implementation of departmental and organisational communication, marketing and design plans and related content. As UMSU’s IT support and key infrastructure are provided by the University of Melbourne, the Head of Communication & Design also oversees UMSU’s website and liaises with University staff as required to ensure UMSU’s cyber and data security, data collection and record-keeping is compliant with relevant policies and legislation.

Importantly, this leadership role provides strategic support and advice to the CEO, President, General Secretary and management team on strategic communications, student feedback mechanism, brand development and member engagement.

 

Core responsibilities of your role include:

• Lead communications activities, brand and reputation management, publishing and promotion, corporate website management, campaign development and delivery, member engagement and an annual Communication and Marketing Plan in collaboration with UMSU staff and student departments.
• Provide public relations, crisis communications and strategic communications advice, risk management and support to the CEO and President.
• Lead the publishing process for UMSU submissions and reports, including the development of professional templates for content/presentation to external bodies and university committees.
• Works collaboratively across all departments to develop annual online strategies and goals relevant to Communications and Design teams, strategic goals and member engagement.
• Oversee UMSU’s communications and media training and provide support for UMSU presence in major events, such as orientation and mid-year orientation; review and coordinate content updates including publications and events on the student union website in conjunction with other staff and student representatives.