About The University:
The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Its vision is to be a world-leading university for its regions and to create a better future for its regions and the globe. Underpinned by this vision and its values of excellence, equity, engagement, and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the university’s commitment to delivering an exceptional student experience and serving its communities.
About the job:
The Manager Program Advice is responsible for providing high-quality support and guidance to students to shape their academic journey, enhancing student retention and success rates, and driving continuous improvement initiatives.
Be challenged and imagine with The University of Newcastle:
The Manager, Program Advice plays a pivotal role in leading the Program Advice team within the Student Engagement portfolio. This role is crucial for supporting students to progress through their academic programs, enhancing retention and success rates. The successful candidate collaborates closely with internal stakeholders to align strategic and operational objectives and promotes a culture of continuous improvement.
This Includes:
Leading a team dedicated to providing high-quality progression and success advice to students. Utilising extensive knowledge of Higher Education policy and best practices to effectively resolve complex student matters. Developing and maintaining productive working relationships with internal stakeholders across Colleges, Schools, and Divisions. Driving a culture of continuous improvement to enhance the overall student experience.
